CSN Business Intelligence Learning Center

CSN Business Intelligence
Learning center

CSN Business Intelligence is a set of dashboards and reports designed to help you make confident data-driven decisions with your inventory.

Compare real-time KPIs on demand, response, pricing, and awarded business against similar sets of hotels. Monitor your sales team's performance and analyze future lead opportunity. Get notified when your properties are falling behind the competition.

Insights on Group Business

Resources to help you throughout your journey

Getting started

If you're new to CSN Business Intelligence, start with these articles.

Using the Comp Set Dashboard
Using the Hotel Performance Dashboard
Understanding Enterprise Reports
Using Business Intelligence Reports for CVBs
Discover the Hotel Performance Dashboard

Recommended training

Choose a training option that best fits your learning style.

Become an expert

Access more advanced guides and training to truly master CSN Business Intelligence.

Complete Guide to the Comp Set Dashboard
Managing and Creating Custom Insights
Maximizing Your Competitive Set Dashboard
Monitoring Performance with the Sales Manager Report
Creating Custom Insights

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Business Intelligence discussions

  • How to manage my event

    Posted by: Daniel Marotta Staging, 10-23-2025 14:30
    Discussion

    this topic is almost too big to discuss in a thread #Classic-Creating/ManagingEvents ------------------------------ Daniel Marotta Staging Cvent Staff Community Member Irvine VA -------------------- ...

  • final message

    Posted by: Tarunpreet Kaur, 08-05-2025 03:51
    Discussion

    final message---3#Miscellaneous ------------------------------ Tarunpreet Kaur SalesforceGenericAccount Flower Mound NY ------------------------------

  • example of creating a new message

    Posted by: Tarunpreet Kaur, 08-05-2025 02:01
    Discussion

    reply--4 #Miscellaneous ------------------------------ Tarunpreet Kaur SalesforceGenericAccount Flower Mound NY ------------------------------

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Check out the forum to learn from other Cvent users and share your own experiences with #CSN Business Intelligence.
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Submit and vote on fresh product ideas and enhancements to help drive the future of Cvent and power your virtual. hybrid, and in-person event programs. We look forward to hearing your feedback!

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